Sunday, July 14, 2013

Japan's Yamato Transport Company

After the incident at Dhoby, I decided to look for social enterprises in Japan as they are well-known for their aging population. I wanted to see what the do the social enterprises there solve aging population. Then, I came across an interesting article.



This article is about a courier service named TA-Q-BIN run by Yamato Transport. It talks about how TA-Q-BIN is Yamato Transport's internation courier service that provides delivery service to five countries, namely Taiwan, Hong Kong, Shanghai, Singapore and Malaysia in collaboration with All Nippon Airways (ANA). I was curious as to how my search for social enterprise in japan will lead me to this article. SO, I decided to do a little research on Yamato Transport!

AND THERE! (Read more at http://www.kuronekoyamato.co.jp/en/)
There was no information about it being a social enterprise. It is a large delivery company that was established in 2005 but had a history from 1919. Then I being searching more and I found an article on Social Enterprise Buzz.


In the article, a lady called Mayumi Matsumoto was working for Yamato Transport as a driver. One day, she delivered a package from a son to his elderly mother. Matsumoto thought that the woman looked unwell, but did not say anything and left. However, the woman passed away in her home that night and was not found until 3 days later. Matsumoto was haunted by the experience and furthermore, in Japan, solitary deaths are an increasingly common occurrence. Thus, she decided to do something. Her idea was to combine parcel delivery services with basic health inquires. Her idea only got implemented after 2 years in a town with a lot of elderly and at a disaster area. In the disaster area, because there was no services and no necessities available around them, the delivery services is very essential. It allows them to get clean water and food.

The service slowly got accepted and it became available to residents in 2011. This is an article on intrapreneurs getting recognised in their corporate. It is very hard for an intrapreneur to get their idea recognised and support from their colleagues. However, Miss Matsumoto did it. With her action, energy and passion, she managed to convinced people around her and started this program that will aid a lot of elder in the future.

This article really inspired me a lot of because I never thought that delivering services could make such an impact. It made me realise that no matter how small the thing may be, it can still make a significant impact to any individual. It is just whether we want to put in effort and make it happen. Because they always say nothing is impossible, you just have to keep trying till you get it.

I will end off with a quote:

"In the realm of ideas everything depends on enthusiasm... In the real world all rests on perseverance." 
- Johann Wolfgang von Goethe

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